Privacy Policy
PRICE MATCHING TERMS & CONDITIONS
Price matching is only available on loose lab grown diamonds, and not finished/complete pieces of jewelry. Diamonds available to be set in your, ring pendant or other pieces are eligible for a price matching review.
- Price matching is not available for special orders and custom pieces, as we choose the best premium diamonds for your custom order, based on your requested diamond specifications.
- The competing price should be publicly visible to all, and cannot be a unique or individual sale. Diamond marketplace sites that average listings from other retailers are not eligible for the price-match program.
- The two lab created diamonds being compared must have the same characteristics of carat weight, cut, color and clarity, as well as the shape. D&B will have the sole discretion of whether or not the diamonds are comparable.
- Price matching is applicable only before you make your purchase with us. We will not, under any circumstance, issue a partial refund due to a price match requested after the purchase is made.
- Price matching is applicable only before you make your purchase with us. We will not, under any circumstance, issue a partial refund due to a price match requested after the purchase is made.
- To authenticate the compared pricing, the customer must provide our diamond consultants with a link to the competitor’s diamond. All Price Match requests must be made via email to diamondsandbling@gmail.com
- The diamond must be from a legitimate certified retailer and not an individual or private seller.
- The lower price must be in effect at the time that your request is being verified by D&B. We will not entertain expired offers or prices.
- Pricing of the competitor’s diamond must be in USD.
- The competitor’s diamond should be an item that can be purchased at the time of comparison and should be in-stock.
- Special promotions by the competitor such as rebates, gift certificates, bundled products and “buy one, get one” offers are not eligible for the price matching.
- Pawn shops and auctions (websites or brick & mortar stores) are ineligible for the price matching.
- Price matching cannot be combined with any third party, influencer, or affiliate partner including offers, coupons, loyalty, rebate, or reward partnerships.
- Price matching evaluation by our agents may take up to five (5) business days. Customers will be informed of the decision, and should the lower price be awarded, a one-time coupon code matching the price will be issued via email.